At Smark One Technology Pvt. Ltd., we prioritize the privacy and security of our clients and website visitors. This policy outlines how we collect, use, and protect your information.
1. Information Collection
We collect information through various touchpoints on our website:
- Personal Identification Information: Name, email address, phone number, and company details provided via "Get a Quote" or contact forms.
- Technical Data: IP addresses, browser types, and cookies to analyze website traffic and enhance user experience.
- Project Data: Documents and requirements shared for the purpose of web development, ERP solutions, or digital marketing.
2. Use of Information
Your data is utilized for the following professional purposes:
- Communication: To respond to inquiries and provide project updates.
- Service Improvement: To customize our IT solutions to meet your specific business needs.
- Legal Compliance: To fulfill tax and regulatory obligations within the jurisdiction of Nepal.
- Marketing: Periodically sending news about our services (users may opt-out at any time).
3. Data Protection and Security
- Storage: Data is stored on secure servers with encrypted access.
- Confidentiality: Our employees are bound by Non-Disclosure Agreements (NDAs) regarding client data.
- No Third-Party Selling: We do not sell, trade, or rent your personal information to third parties.
4. User Rights
As a user, you have the right to:
- Request access to the personal data we hold about you.
- Request corrections to any inaccurate information.
- Request the deletion of your data from our active marketing databases.